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The power of vTiger CRM without all of the hassles.
Onweald Makes it Easy and Affordable
vTiger CRM is the leading pure Open Source CRM application available. At Onweald
we have made using vTiger as
easy as possible. Forget the hassles of downloading
the software, installing, and configuring it. You will not have to
worry about investing
in expensive service hardware, and then maintaining and monitoring it. You will
not need to have
IT personnel on stand-by 24x7 in the event of hardware, network,
or software failures. No need to over burden internal
helpdesk resources to deal
with your users’ questions about how to use a particular function, or about how
to run a
given report. Onweald takes care of it all.
At about the same price as the leading web hosting company offering vtiger, the following chart makes the decision clear.
Onweald
Leading vTiger Web Hosting Company
Offers access to vtiger over the Internet
X
X
Offers plenty of storage for customer data
X
X
vTiger version 5.0
X
X – for an additional install fee
Each customer has their own dedicated Web and DB server for maximum performance and security
X
X – for much more $$
Ready to login as soon as you sign up
X
No Customer Installation procedures are required
X
Full regular data backups are included without need for customer intervention
X
No domain name registration required
X
Only Hosts vTiger
X
Deep CRM Knowledge
X
Offers application usage support
X
Telephone support included for key items at no extra charge
X
Patches and bug fixes are applied automatically
X
Application version upgrades are completely handled by the hosting company
X
Expert vTiger consultation available in-house
X
On-Site and off-site full application training available
X
Onweald’s Best-In-Class hosting infrastructure ensures that you will have access
to your vTiger instance when ever you
need it. Also, since Onweald specializes in
hosting ONLY vTiger, you can be sure that our support staff will be able
to help
you with any issue you may have while using vTiger. Our support staff will even
walk through simple administrative
and configuration items with you to ensure that
your organization is as successful as possible using vTiger. We can help
with initial
data loads, and even develop custom data exports or integrations as needed.
Our standard hosting offering is available on a month to month or yearly basis.
Our standard support includes the following:
1.
Unlimited Email based support – Send in an email with your questions or issues
at any time, and one of our support
staff will respond quickly ( usually within 4 business hours)
2.
Unlimited Critical issue phone support – Unable to log in? Having problems with
performance? If at any time you
note a serious issue with your instance, you can call our support hotline and expect
1 business hour response time results.
3.
Upgrades --- We will upgrade and apply open source community patches as they become
available to your
installation. We work closely with you to schedule appropriate times for the changes,
and then follow-up to ensure
consistent quality of the applied changes.
4.
Backups --- we perform regular backups of your critical data so you don’t need
to worry about losing precious
company assets. Also, our systems are fully redundant, so if any of our hardware
experiences any sort of
failure, our hot stand-by systems will engage and any downtime will be minimal.
5.
Consulting --- As a subscriber, your company will be able to employ our vTiger
CRM consultants at exceptionally
low rates that we do not offer to non-subscribers. Our consultants have expertise
in everything from offering business process consulting to customizing your vTiger instance as your business
needs require it.
Why Onweald?
1.
We ONLY host vTiger. You don’t need to deal with a generic hosting company who
has no idea how to help you with vTiger
specific questions. Our staff is dedicated to vTiger, so we are able to assist you
faster and with the answers you are looking for to any vTiger questions you may have.
2.
We have years of experience in CRM ( on average each of our employees have over
5 years experience in the CRM software
and service industries)
3.
We have strong open source community involvement. Many members of our staff are
directly involved with vTiger
development, and are actively involved in working with community leaders on items
crucial to the continual improvement
of the solution.
4.
Our staff is located within the United States to service our English speaking
customers as well as possible. We
understand that the key to offering excellent support service is excellent communication
and solid professional
relationships. If you are located in North America, then with Onweald you will never
have to worry about significant
time zone delays or cultural or language barriers when communicating with our staff.
5.
Our hosting infrastructure is state-of-the art. Onweald uses proprietary infrastructure
technologies combined with
best-in-class open source and commercial software and hardware to ensure the finest
business application hosting environment available. We strive for full redundancy within our entire infrastructure
and we have well
established disaster recovery techniques and processes.
CRM Hosting
